Privacy & Terms of Service

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Your Data matters

Our privacy policy

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.

Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Tracking pixels: Tracking pixels are being used to collect information and the information collected will be shared with our advertising agencies to provide targeted advertisements.

To opt-out from receiving targeted ads please contact us by phone at 888.665.8484 or by emailing to Team@RichardBrooke.com.

RichardBrooke.com uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via Email or SMS.

Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal account, email address, and phone number. This is called Order Information.

By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We make an effort to clearly disclose how Order Information is used at the point where it is collected so you can determine whether you wish to provide such information. In that context, credit card transactions are handled by third-party financial institutions and their vendors, which receive the credit card number and personal information only to verify the credit card numbers and process transactions. General information, defined as information that can not personally identify you, is retained only to the extent necessary to serve you.

Additionally, we use this Order Information to:

Communicate with you.Screen our orders for potential risk or fraud.When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell or otherwise disclose personal information to other companies except for those that may act as our agents in providing our products or services, and which agree to use it only for that purpose and to keep the information secure and confidential. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

We are committed to take reasonable precautions to protect personal information you provide online or otherwise from loss, misuse or unauthorized access. We employ appropriate processes to safeguard and secure your information. On our Site, we use secure sockets layering (“SSL”) to encrypt certain personal information such as your credit card number prior to sending it over the internet. Since SSL technology is the industry standard for securing online transactions, placing an order on our Site is as safe as giving your credit card number on the phone. We may disclose such information you provide to our Site when we reasonably believe disclosure is appropriate to comply with the law; to enforce our Terms of Use and other agreements; or to protect the rights, property or safety of our website or others.

We use Google Analytics to help us understand how our customers use RichardBrooke.com. How Google uses your Personal Information.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Mention opt-out links from external services such as:

Facebook

Google

To opt-out of receiving behavioral advertising visit DAA or NAI.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have questions and/or require more information, do not hesitate to contact us at Team@RichardBrooke.com.

Terms of Use

RichardBrooke.com welcomes buyers and sellers of RichardBrooke.com products ((collectively “user(s)”) to its website, RichardBrooke.com (the “Site”).

The RichardBrooke.com mobile message service (the "Service") is operated by RichardBrooke.com. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”).

Terms and Conditions of Using the Site:

Users visiting our Site or making a purchase via this Site are deemed to have agreed to these Terms of Use for this Site as well as any guidelines or policies set forth on the Site. Changes in Terms of Use may be made by us at any time on notice given on this Site. Subsequent use of this Site is deemed to constitute acceptance of the then-current Terms of Use. Rights of a user shall be a limited, nonexclusive and revocable right to access this Site consistent with these Terms of Use.

Limitations on Use of Site:

Users agree that their right to access this Site shall be limited to lawful purposes. Users shall not transmit, or in any way cause to be placed on or transmitted to others using this Site, objectionable material of any nature as determined solely by RichardBrooke.com. Objectionable material includes, but is not limited to, any material that pertains to conduct that would give rise to civil liability, constitute a criminal offense, or otherwise violate any applicable law. RichardBrooke.com reserves the right to restrict any communications made by any user of this Site. Any seller of RichardBrooke.com products may access this site for any purpose consistent with that business function. Other users are limited to access this Site for personal use.

Personal Information/Identifying Numbers:

Use of this Site is subject to the terms of our Privacy Statement and all users consent to the use of personal information provided under the terms of the Privacy Statement. Any user who is also a seller of RichardBrooke.com products has both an ID No. and password for the purpose of accessing their Distributor Office on this Site. The conduct of any business on this Site conducted with such ID No. and password shall be the user’s sole responsibility. Users must take extreme care to safeguard their ID No. and password information to prevent unauthorized use.

Property Rights:

Users of this Site acknowledge that material contained on the Site, whether in the form of design, graphics, text, or other content, may be protected by trademarks, trade secrets, copyright, or other proprietary rights and such rights apply to any other form of media or technologies developed hereafter. Users may make copies and use the content of this Site for the purposes previously described.

Notices/Disclaimers:

RichardBrooke.com reserves the right to make changes of any nature to this Site, posted policies and Terms of Use at any time without notice. Users consent to receive electronic communications from RichardBrooke.com addressed to the user’s e-mail address associated with the user’s account with RichardBrooke.com and agree such notice satisfies any legal requirement that communications be written. The RichardBrooke.com Site and its contents are provided by RichardBrooke.com on an “AS IS” and “AS AVAILABLE” basis with no warranty of any kind.

WITH RESPECT TO THE SITE, RICHARDBROOKE.COM EXPRESSLY DISCLAIMS, TO THE FULL EXTENT PERMISSIBLE BY LAW, ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RICHARDBROOKE.COM MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED: (1) AS TO THE OPERATION OF THE SITE, OR THE INFORMATION, CONTENT AND MATERIALS INCLUDED THEREON; (2) THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; (3) AS TO THE ACCURACY, RELIABILITY, OR CURRENT STATUS OF ANY INFORMATION, CONTENT, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE SITE; OR (4) THAT THE SITE, ITS SERVERS, OR E-MAILS SENT FROM OR ON BEHALF OF RICHARDBROOKE.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

RichardBrooke.com does not guarantee the continuous, uninterrupted or secure access to the Site or any related services. The operation of the Site may be interfered with by numerous factors outside the control of RichardBrooke.com. Under no circumstances shall RichardBrooke.com be liable for any damages that result from the use or inability to use the Site including, but not limited to, reliance by a user on any information obtained from the Site or that results from mistakes, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or unauthorized access to RichardBrooke.com's records, programs or services. User hereby acknowledges that this disclaimer shall apply to all content and services available through the Site.

Mobile Message Service

We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive auto-dialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, and information (e.g., order updates, account alerts, etc.) promotions, specials, and other marketing offers (e.g., cart reminders) from RichardBrooke.com via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to +1 (833) 626-1154. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other RichardBrooke.com mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, email Team@RichardBrooke.com .

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages. 

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

For questions or comments regarding the Terms Of Use please email us at Team@RichardBrooke.com

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