Articles
Customer Service
Surprise and Delight
Years ago I read the book “Delivering Knock Your Socks Off Service” by Ron Zemke. It was one of those reads that changed me forever and gave me epiphanies I will never forget.
The paradigm of serv...
Be Generous and Look for the Gold
Networking Times® - Our Times
"What you give out, you will get back tenfold.” This philosophy perfectly embodies what true abundance means.
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